Commercial Services

Marketdata tracks a variety of commercial service sectors or industries, described below.

                Questions? Call Us: 813-971-8080

The following are commercial service sectors we cover. Scroll down for report descriptions, Table of Contents, Purchase

  • Alternative Financial Services Industry: Pawn Shops, Check Cashing Outlets, Rent-to-own Stores
  • The Check Cashing & Money Transfer Services Industry
  • Debt Collection Agencies Industry
  • Commercial Cleaning & Building Maintenance Services Industry (Janitorial contract cleaners)
  • The Entrepreneur’s Little Book of Success Hacks
  • The Residential Maid Services Industry
  • Gentlemen’s Clubs Industry

U.S. Alternative Financial Services Market: Check Cashing, Money Transfer Services, Pawn Shops, Payday Loans, Rent-To-Own Stores

    *** 50% off Sale *** (regular price $1,995, now $995)

Report # FS73

$995 * November  2020 * 211 pages  * 66 Tables & Charts

This updated analysis by Marketdata examines the controversial  “alternative financial services” sector — a $36 billion business comprised of fragmented and loosely regulated check cashing and money transfer services, payday loan services, pawn shops and rent-to-own stores. These retail and online outlets serve the “unbanked” segment of the U.S. population. Many companies are happy to accept the business of consumers with spotty credit records who need cash fast, and who have been rejected by banks–the 12+million households that choose not to use traditional banks.

There are about 12,000 check cashing stores, 14,000 payday loan outlets, 800,000 money transfer agents, 11,000 pawn shops and 10,000 rent-to-own stores competing for this business today. Many outlets/services overlap—providing multiple services at the same site.

The study explores the effects of the current pandemic and recession on operations and revenues, increased competition and disruption by new start-ups, industry consolidation, state and federal regulation, consumer attitudes, and the shift to online virtual distribution channels.

This new study by Marketdata examines the nature of the business, reasons for the growth of non-bank services, immigration trends, industry receipts/growth from 1999-2019, 2020 outlook and 2025 long-term forecasts, average store revenues, customer demographics, key industry trends, federal/state industry regulation/fee caps, self-service check cashing machines, profit margins, franchising, gold buying/selling, global remittance trends, consumer debt levels, and the pivot to online services. Findings of research studies by: FISCA, Financial Health Network, Federal Reserve Board, brokerage analysts, APRO, Consumer Financial Protection Bureau, state banking departments, The World Bank, INS, U.S. Census Bureau, FDIC, and more.

Contains 19 in-depth company profiles (with financials) for: Purpose Financial (Advance America), Populus (ACE Cash Express), Check Into Cash, Check ‘N Go, EZCorp., First Cash, Curo Group Holdings, QC Holdings, Western Union, MoneyGram, Euronet, Earnin, Elevate, Enova, Aaron’s, Rent-A-Center and AMSCOT.

View Table of Contents

U.S. Collection Agencies: An Industry Analysis

Report # FS9

$1,495, Feb. 2022, 145 pages – 46 Tables & Charts

This newly updated bestseller by Marketdata examines the $15 billion business of debt collection agencies. Complaints by consumers about harassment by collectors still exists and tops the list of complaints to the FTC. Federal and state regulations have reduced recovery rates, resulting in slow growth. However, the Covid-19 pandemic really didn’t hurt this business, as consumers used stimulus payments and enhanced unemployment benefits to pay down their debts in 2020.

Collections is a fragmented business of 3,200 mostly small firms. Industry consolidation continues, and the business has become attractive to investors.

Technology such as artificial intelligence is making firms more efficient and skilled collectors are in high demand. Collections is moving off-shore and the outsourced IRS debt market has grown.

The study examines industry revenues/growth, consumer debt trends and industry issues, regulation, extensive operating ratios, etc. Covers national revenues/growth (2002-2017 actual, 2019, 2020, 2021 estimates, 2022 & 2025 forecasts), exhaustive Census data industry operating ratios (national, state, city). The study examines consumer debt trends, bankruptcy trends, the debt buying market, outsourcing, major market segments and more. Competitor profiles for: TransWorld Systems, Encore Capital, The Kaplan Group, Alorica Global Solutions, and Portfolio Recovery Associates. The report contains 46 tables and charts.

View Table of Contents

The U.S. Commercial Cleaning Services Industry

(Includes Effects of Covid-19 on The Industry)

Report # FS 18

$1,295 * April 2020 * 126 pages * 68 Tables & charts  * 12 Competitor profiles

This new Marketdata study examines the huge and mature but fragmented $117 billion U.S. commercial cleaning and maintenance services industry. Building service contractors employ 2.4 million nationwide.  The business is very competitive, comprised of 1.4 million establishments — mainly small operators, including 36,000+ U.S.-based franchised outlets. Competitors run the gamut from mom & pop cleaners, to giants such as ABM Industries with $6.5 billion in revenues. This study traces the industry’s size, growth, trends, end-user demand, structure, operating ratios, and competitors — Receipts for 1990-2017 actual, 2018-2019 estimates, and 2020 and 2025 forecasts.

The cleaning and sanitizing of public buildings has taken on a new importance with the Covid-19 crisis. In fact, many contractors are now seeing a boom in business. Worker turnover is still high, franchising is still popular, and “green cleaning” and OSHA and ISO certification have become more important.

The report covers the impact of the Covid-19 crisis and a looming recession. Includes in-depth findings and analyses of all the latest surveys by the Census Bureau, trade associations and trade magazines, as well as outlooks by other analysts and consultants. National and state ratios from the Census Bureau, BLS, NAR, BSCAI and other surveys. Includes in-depth profiles and rankings of 13 top competitors (ABM, ServPro, Jani-King, Coverall, Vanguard, ServiceMaster, more).

Print or digital format. Also sold by individual chapters

View Table of Contents


 Report # ML18

$695  *July 2016  *65 pages

 This new Marketdata study is simply the most comprehensive analysis ever of the little-researched $8 billion U.S. residential maid services market, that employs 190,000 workers. There are about a dozen maid service franchises that combined account for about 14% of industry receipts, at just over $1 billion. However, many independent non-franchise companies and solo operators also compete.

Maid services have enjoyed fairly steady growth, as an aging population, time-pressed consumers and Millennials boost demand. The Bureau of Labor Statistics expects continued growth for this occupation, although recessions do affect the business. Off-the-books solo maids, many foreign, constitute a significant share of the workforce (legal and illegal).

This study traces the industry’s size, growth, end-user segments, structure, demand factors, major trends, and operating ratios — Receipts from 2007- 2020 forecasts.  The report examines how maids/services operate, their avg. rates for cleaning, franchises vs. independents, impact of the last recession, maids hourly and yearly pay, turnover, and more.  The study includes an overview of the total commercial cleaning/janitorial service sector. Includes findings of latest surveys by the ARCSI trade group, as well as comments and outlooks by top experts, National, operating ratios from the Census Bureau, BLS, and other sources. Companies by sales volume. Investment costs to buy franchises by company. Competitor profiles and market share/revenues for: The Maids, Maid Brigade, Merry Maids (ServiceMaster), Molly Maid, MaidPro, Cottage Care, Home Cleaning Centers of America, The Cleaning Authority, Maid to Perfection.

View Table of Contents

The U.S. Gentlemen’s Clubs Industry

Report # FS46

$995 * February 2014 * 74  pages

This new Marketdata study is the definitive analysis of the little researched strip clubs (or “gentlemen’s clubs”) industry. This is a mature $2.5 billion business that represents about 3,500 clubs and 350,000 exotic dancers. Yes, the business can be a cash cow, but not all clubs are profitable and many hassles accompany the business-from hostile community opposition, zoning boards, local ordinances, long hours, and unpredictable dancers working as independent contractors.

Marketdata’s study unveils just how strip clubs operate, how they generate revenues, their profit margins, investment costs to start a new club, customer demographics, the industry’s growth and dollar value from 1987 to 2017 forecast, the 2-tiered industry structure and differences between small local clubs grossing less than $500,000/year and upscale “gentlemen’s” clubs that can make $50+ million in hot markets such as Las Vegas.

The study combines data published from a variety of economic studies, a trade association and magazine, with comments on relevant blogs by club owner/operators. Covers customer demographics, operating ratios, the evolution of upscale gentlemen’s clubs, top city markets, effects of recessions, dancers’ fight for minimum wages, industry consolidation, industry legitimization, sales rankings of top clubs in the U.S, plus competitor profiles of chains such as: Rick’s Cabaret, VCG Holdings, Spearmint Rhino, Scores Holding Corp., Deja Vu, and Sapphire’s Gentlemen’s Club.

Print or digital format. Also sold by individual chapters

View Table of Contents

The Entrepreneur’s Little Book of Business Success Hacks- by John S. LaRosa

July 2018   56 pages   Pdf: $9.95   Report EB3    Sold via Marketdata website

John LaRosa, MBA, President of Marketdata LLC, a successful privately-owned market research firm for the past 40 years, has researched, tracked and analyzed many industries and markets, as an employee of four different corporations and as a self-employed analyst and consultant. He has learned a great deal about business over that time – what works and what does not. This book represents his accumulated business knowledge, collected in one place in an easy-to-read format, for the benefit of those just starting out in a new business and for those already in business that want to avoid the mistakes other have made. All meat, no fluff.

Today in 2018, we are truly living in the “golden age” of entrepreneurism. Never before have people worldwide had access to so many tools and technology and services at such low prices. This book’s 27 chapters get right down to business, covering the easy and quick but legitimate ways to incorporate a new business, bootstrapping and guerrilla marketing, how to get inexpensive legal help, set up a merchant credit card account, how to find low-cost excellent guides on dozens of businesses, the best business books to read, advice on choosing the right domain name for your website and making it visitor-friendly, doing search engine optimization, where to obtain good quality traffic, how and what tasks to outsource, using college interns, the importance of market research, time management, diversification of products & services and their distribution channels, finding free and low-cost government statistics and business information, business writing, preparing press releases, cultivating the media, using barter, using local small business development centers for consulting and training, the real deal with online training courses and systems, and more.

A must-read for any person starting a new business, or a checklist for those small businesses in their early days of operation.

Scam Nation: Fighting The $257+ Billion Epidemic of American Consumer Frauds & Cons – by John S. LaRosa

Print copy: $21 (includes shipping)   e-book: $9.95   See our store for description, to order


Click below to listen to an interview with author, John LaRosa

Scam Nation reveals how con artists and scams have grown exponentially in America since 2000, due to the growth of the Internet and an economy that hasn’t produced enough good jobs. The book pulls back the curtain on the largest scams, how they work, and how consumers can avoid them. It also, for the first time, quantifies the staggering annual costto consumers – between $257 and $337 billion.

Americans are being scammed in record numbers—by phone, in person and online. And, the con artist is just as likely to live in Nigeria as in Kansas City. Scam Nation examines Medicare/Medicaid fraud, bogus tax returns, traveling gold buyers, Ponzi schemes, psychics, romance scams, car title and payday loans, identity theft, credit repair, worthless diet supplements, multilevel marketing, home improvement contractors, tech support scams, work-at-home jobs, fake charities, and more.

“The reader may think that there are other nations where frauds, scams and cons are more prevalent and ingrained into society than in the United States—such as Russia, Mexico or Nigeria, for example. This is not the case. Due to the number and types of scams, and the dollar magnitude of losses, America has become the true “scam nation”.


John LaRosa, MBA, is the President and Head Consultant of Marketdata LLC, a 38-year old market research publisher and consulting firm that has published more than 500 in-depth industry and market studies, focusing on service sectors. He has helped Fortune 500 companies, start-ups, investors and entrepreneurs with business plans, marketing plans, market potential studies and competitor analyses. Mr. LaRosa’s research is always unbiased and objective, and he has a strong desire to expose the unscrupulous. His research has been used and cited by all major media and Mr. LaRosa has appeared on FOX, ABC, CBS, CNN and BBC TV. He hosts frequent webinars and teleconferences and is a speaker at various trade associations.


  • Shopping Cart